Soft Skills Training in Kathmandu

This instructor-led, live training in Kathmandu (online or onsite) is aimed at beginner-level office managers who wish to learn knowledge and skills in filing techniques and documentation management.

By the end of this training, participants will be able to:

• Understand the principles of effective filing systems.
• Learn techniques for managing and controlling both physical and electronic documents.
• Develop skills in creating, maintaining, and archiving records.
• Apply best practices for documentation management to improve organizational efficiency.

This instructor-led, live training in Kathmandu (online or onsite) is aimed at beginner-level professionals who wish to explore fundamental ethical theories, develop ethical decision-making skills, and understand the role of protocol in maintaining integrity and professionalism.

By the end of this training, participants will be able to:

• Understand fundamental ethical theories and principles.
• Develop skills for ethical decision-making.
• Recognize the significance of protocol in professional settings.
• Learn to navigate ethical dilemmas and conflicts of interest.
• Understand the role of ethics and protocol in different industries.

This instructor-led, live training in Kathmandu (online or onsite) is aimed at entry-level professionals or aspiring leaders who wish to understand the core concepts and practices of effective leadership.

By the end of this training, participants will be able to:

• Understand what leadership is and how it differs from management.
• Identify and develop key leadership competencies and styles.
• Set meaningful goals and communicate them effectively.
• Build trust and influence others through effective communication.

This instructor-led, live training in Kathmandu (online or onsite) is aimed at executive-level and senior professionals who wish to gain deeper insights into their leadership styles, leverage Korn Ferry Leadership Assessments, and develop actionable strategies for leadership adaptability and team performance.

By the end of this training, participants will be able to:

• Analyze their organization context and its influence on leadership effectiveness.
• Assess the range of leadership styles being utilized and their impact.
• Evaluate how leadership approaches affect team engagement, dynamics, and performance.
• Apply feedback from leadership assessments to identify strengths and areas for growth.
• Utilize a causal model to explore leadership behaviors and their direct impact on workplace climate.
• Develop actionable strategies to enhance leadership adaptability and team performance.

This instructor-led, live training in Kathmandu (online or onsite) is aimed at beginner-level to intermediate-level professionals and managers who wish to enhance their critical thinking, decision-making, and problem-solving capabilities in personal and professional contexts.

By the end of this training, participants will be able to:

• Identify biases and logical fallacies in reasoning.
• Apply critical thinking techniques to real-world scenarios.
• Improve decision-making processes through structured analysis.
• Enhance problem-solving strategies for complex situations.

This instructor-led, live workshop in Kathmandu (online or onsite) is aimed at business professionals who wish to integrate mindfulness into their work environment to boost productivity, leadership, and well-being.

By the end of this training, participants will be able to:

• Understand the science and principles behind mindfulness.
• Develop self-awareness to enhance decision-making and leadership skills.
• Improve concentration, productivity, and emotional intelligence.
• Manage workplace stress, uncertainty, and high-pressure situations.
• Foster a positive and collaborative work culture.
• Apply mindfulness techniques to enhance creativity and problem-solving.

This instructor-led, live training in Kathmandu (online or onsite) is aimed at beginner-level HR professionals and team leaders who wish to develop effective reskilling and upskilling strategies to prepare their workforce for the evolving demands of the technology sector.

By the end of this training, participants will be able to:

• Learn the tools and strategies to identify skills gaps and design impactful reskilling and upskilling initiatives.
• Foster a culture of continuous learning to adapt to the rapid changes in the technology sector.
• Implement effective measurement and feedback mechanisms to ensure ongoing program alignment and success.

This instructor-led, live training in Kathmandu (online or onsite) is aimed at intermediate-level to advanced-level commercial management professionals who wish to strengthen their interpersonal and decision-making skills for improved business outcomes.

By the end of this training, participants will be able to:

• Enhance customer interactions through anticipation, assertive communication, and market knowledge.
• Strengthen teamwork, adaptability, and problem-solving skills.
• Develop effective decision-making, disciplined execution, and delegation techniques.
• Improve negotiation, innovation, and change management skills.

Stress Management & Resilience is a practical program focused on evidence-based techniques and reflective practices that help participants manage personal stressors, improve adaptability, and increase openness to change and feedback.

This instructor-led, live training (online or onsite) is aimed at beginner-level participants who wish to learn hands-on tools for managing stress, practice reflective activities, and strengthen resilience to better perform at work and support colleagues.

Upon finishing this program, participants will be able to:

• Apply simple, evidence-based techniques to reduce acute stress and improve day-to-day wellbeing.
• Use practical strategies to manage personal issues (health, finances, or other concerns) that affect work performance.
• Practice reflective activities and experiential exercises that increase openness to change and feedback.
• Create a personalised resilience action plan with concrete next steps and coping techniques.

Format of the Course

• Short interactive sessions combining theory and practice.
• Experiential activities, guided reflections, and brief role plays.
• Action planning and short take-home practices between sessions.

Course Customization Options

• Content can be adapted for different team cultures, stress triggers, or organizational contexts.

This instructor-led, live training in Kathmandu (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to find, attract and engage with international candidates.

By the end of this training, participants will be able to:

• Understand Cultural Differences
• Understand Legal & Regulatory Aspects
• Apply Global Employer Branding
• Have Access to Global Talent & Recruitment Channels

This instructor-led, live training in Kathmandu (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to find, attract, and engage with top international talents. 

By the end of this training, participants will be able to:

• Perform Proactive Sourcing vs Reactive Recruitment
• Use LinkedIn Standard vs LinkedIn Recruiter
• Master Boolean Search Techniques
• Selling Candidates the Opportunity & Partnering with Hiring Managers

This instructor-led, live training in Kathmandu (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to discover, learn and transform into a today's top leaders; or companies who wish to train their managers to become today's top leaders.

By the end of this training, participants will be able to:

• Evaluate their Leadership Style
• Explore the Modern Leadership Prototype
• Examine the Responsibilities of a Leader
• Enhance their Leadership Skills
• Serve as a Role Model

This instructor-led, live training in Kathmandu (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.  

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

This instructor-led, live training in Kathmandu (online or onsite) is aimed at individuals of all levels who wish to learn and apply the principles and techniques of self time management.

By the end of this training, participants will be able to:

• Identify and overcome the main barriers and challenges to effective self time management.
• Set SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals and align them with their values and vision.
• Prioritize and schedule their tasks and activities using various tools and methods such as the Pareto principle, the ABC analysis, the Eisenhower matrix, and the Parkinson's law.
• Monitor and track their time usage and identify and eliminate their time wasters and distractions.
• Delegate and assign tasks appropriately and communicate clearly and assertively with others.
• Manage their emotions and stress levels in times of uncertainty and pressure.

This instructor-led, live training in Kathmandu (online or onsite) is part of the Data Scientist skill set (Domain: Advisory & Leadership) and is aimed at professionals who wish to build impactful communication, problem-solving, and leadership skills to thrive in data science or analytics teams.

By the end of this training, participants will be able to:

• Apply structured problem-solving and root cause analysis techniques.
• Communicate insights effectively through impactful storytelling and visualization.
• Lead change initiatives and influence stakeholders with confidence.
• Manage data-related projects using a clear and practical framework.

This instructor-led, live training in (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, second source).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

The 2-days workshop attempts to equip technical and administrative professionals with the analytical and creative thinking competencies. In general, participants will sharpen their left-brain and right-brain thinking skills, and learn to apply them in various work related situations. Participants will many be familiarized with many proven techniques and tools that could be used to analyze, correlate, justify, and conclude information.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Global turmoil, business disruptions and pandemics have not only turned business standards upside down, but forcibly reshaped how boards govern those organizations.  Here is what directors must know today to be effective.  Best-practice tips and tools (meetings, info, agendas, committees, structure, etc.) that boards around the world use to do a better job, with less effort, leaving more time for high-value boardwork.

This course offers a comprehensive and practical introduction to the phenomenon of burnout, one of the most pressing challenges in modern workplaces. Participants will explore the difference between stress and burnout, identify personal and professional risk factors, and learn how to recognise early signs of exhaustion — both in themselves and in others.

Through guided reflection, self-assessment tools, and group discussions, the programme encourages participants to develop awareness, resilience, and personal coping strategies. It also highlights the role of organisations and leaders in creating a supportive environment that prevents burnout and promotes psychological wellbeing.

The session combines theory, self-diagnosis, and practical exercises to ensure that every participant leaves with a clear action plan for maintaining balance and energy in their professional life.

TARGET GROUP:

• Anyone in the organization who wants to improve their competencies, (attitude, knowledge, skills) in the area of business negotiations.
• Sales and customer service employees who negotiate with contractors.
• Entrepreneurs who negotiate with contractors.

EDUCATIONAL PURPOSE OF THE TRAINING:

The training will prepare you to negotiate with all stakeholders, with particular
taking into account practical skills in the area of negotiation, focused on
cooperation. By participating in the training, participants will gain greater influence and control over the
the various stages of the negotiation process. The overriding result of the training will be
effectively conduct negotiations, the purpose of which is to conclude an agreement that
satisfies the interests of the parties to the negotiation process, for the elaboration of which the participants
will use the interpersonal skills acquired during the training.

OBJECTIVES OF PARTICIPATION IN THE TRAINING:

• You will learn modern negotiation strategies and techniques that you will use in business negotiation processes.
• You will plan an effective negotiation strategy, using the models you have learned, sequence of key events for the upcoming business negotiations that are important to you.
• You will upgrade key skills that will allow you to more quickly and more easily make agreements with others and achieve your negotiation goals.

BENEFITS OF ATTENDING THE TRAINING:

You will practice the strategies and techniques you have learned, increasing your skill level, that have the greatest impact on the outcome of negotiations.

TRAINING WILL STRENGTHEN YOUR KNOWLEDGE:

From the area of psychology of leadership, communication and business negotiation.

THE TRAINING WILL STRENGTHEN SKILLS IN THE AREA OF:

• Selection of negotiation strategies and techniques adequate to the situational context.
• Exerting influence in the business negotiation process.
• The skill of constructive confrontation, in the process of business negotiations.
• The ability to enforce concluded agreements and business contracts.
• The ability to manage one's emotions, (especially under stress) during the process of negotiations.
• The ability to select arguments, logical and rational, from which the business justification.
• The ability to explain cause and effect, enriched with arguments emotional, to effectively influence a change in people's beliefs and actions.

THE TRAINING WILL STRENGTHEN COMPETENCIES:

• Influencing in the business negotiation process
• Reading the context of a negotiation situation
• Taking control of a negotiation situation to be able to achieve your goal negotiation
• Thinking critically, (cause and effect) about the sequence of events in the process of negotiation
• Discovering the truth (rational cause-effect analysis based on facts) in a negotiations

Change management is a process aimed at effectively implementing change within an organization to achieve desired goals and adapt to changing environments. It requires understanding the reasons why change is necessary and identifying areas that need modification, as well as clearly defining the objectives and benefits that the change will bring. Change management is a dynamic process that demands flexibility, openness to feedback, and readiness to adjust strategies based on people's reactions and changing conditions. It is also crucial to recognize that changes are not always easy, which is why it is important to create a plan that takes into account both organizational goals and individual needs during the change process.

Outcomes:

By the end of this course, participants will be able to:

• Understand the business drivers for change
• Know the best time to make changes
• Know how to prepare the organization for change
• Understand the psychology of change, what motivates people, how they will react to change and how to manage those reactions
• Be able to manage both the corporate and national cultural aspects of change
• Be able to produce stakeholder value through change
• Be able to apply a range of analytical tools to assist at each stage in change
• Know how to communicate change effectively

Audience

Staff who need to be fully prepared to deliver high quality Coaching sessions

• To individual members of their own staff
• To their teams
• To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input

Format of the course

A combination of:

• Facilitated Discussions
• Delegate Coaching sessions – with full feedback

By the end of the course, delegates will be able to:

• Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
• Deliver meaningful Coaching Sessions

This interactive and practice-oriented course explores coaching and mentoring as essential processes in developing people at work. Participants learn how to distinguish between coaching and mentoring approaches, apply the right techniques for each context, and build trusting, supportive relationships that promote both individual and organisational growth.

The programme provides managers, team leaders, HR professionals, and internal trainers with the frameworks and conversational tools needed to guide others effectively, foster autonomy, and contribute to a culture of continuous learning and accountability.

Target group

• Anyone in the organization who wants to improve their competencies, (attitude, knowledge, skills) in the area of sales psychology
• Salespeople and managers who want to improve their sales competencies
• Sales or customer service employees who are involved in the process of b2b or b2c sales
• Entrepreneurs who are in the business of selling services or products

EDUCATIONAL OBJECTIVE OF THE TRAINING:

The training prepares you to manage the sales process, with particular focusing on practical skills at all key stages of the process. Participants in the course will learn how they can influence the customer's buying process and their sales process, at the different stages of both processes. The overarching result of the of the course will be an increase in sales skills. Participants will apply the knowledge acquired during the course and qualitative gains in key interpersonal skills, to increase their effectiveness in sales.

Educational purpose of the training

• You will learn modern sales models, tools and techniques to use in b2b and b2c sales processes.
• You will plan an effective sales strategy, using the models you have learned, tools and techniques, and you will describe the sequence of key events in your sales process that has the greatest impact on the sales outcome.
• You will raise to a higher level, the key interpersonal skills that will allow you to
• You will increase your effectiveness in sales.

Benefits of attending the training

You will practice the models, tools and techniques you have learned, increasing your level of skills that have the greatest impact on your sales results.

The training will strengthen your knowledge

• From the area of sales psychology
• From the area of building an effective strategy and effective sales processes
• From the area of managing yourself in all key sales processes, which have the greatest impact on your sales goals

The training will strengthen skills in the area of

• Selecting sales models, tools and techniques appropriate to the situational context
• Increasing your influence on the results achieved in sales
• The ability to build values and sales arguments
• The ability to select values and sales arguments that respond to the customer's needs and goals
• The ability to design the sales process, to determine the activities and behaviors that have the greatest impact on the outcome, at the different stages of your sales process
• The ability to select sales arguments that result in a business case and return on investment
• The ability to diagnose customer needs
• The ability to conduct a sales conversation, using the developed sales arguments to effectively influence the customer's buying process
• The ability to manage customer objections

Training will strengthen competencies

• Influencing, in the sales process, with the use of substantive arguments and business justification
• Reading the context of the situation and selecting the right models, tools and techniques
• Managing your actions in the main sales processes

The participants after the training

• Distinguishes and understands the specific conditions of customer behavior and actions, at the
• individual stages of the sales process, which allows him to effectively select adequate actions, thereby increasing his/her effectiveness in action, at the various stages of the sales process.
• Leads to the finalization of the sales conversation, which guarantees the satisfaction of the the needs of both parties to the transaction.
• Adopts a win-win attitude during the sale to satisfy the goals and needs of of both parties to the transaction, which influence the building of a long-term relationship with the customer
• Actively listens to and understands from what the positions expressed by the customer and the customer's needs and effectively collaborates with the customer to develop an agreement win-win in the sales process
• Selects adequate sales arguments to meet the needs, problems, goals business and personal interests of the customer, from which the greatest return on investment is derived for the customer
• Recognizes and counteracts customer pressure and manipulation.
• Effectively manages customer objections.
• Increases his/her effectiveness in acting at key stages of the sales process.
• Manages his actions effectively, in the main sales processes, thereby increasing its sales effectiveness.

This course is designed to enhance your ability to think strategically, equipping you with the skills to approach complex situations, avoid biases, and make well-informed decisions swiftly and accurately. Through a structured exploration of various thinking styles and the common pitfalls in strategic thinking, you will develop a comprehensive understanding of how to apply strategic thinking in your professional activities.

The 5-day DesignThinkers Global Bootcamp provides a unique opportunity to learn from internationally recognized and highly experienced Service Design & Design Thinking practitioners. Under the guidance of our seasoned facilitators, familiarize yourself with the divergent/convergent model of the Double Diamond, and solidify your new Design Thinking mindset by practicing on a real-life project.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Kathmandu (online or onsite) is aimed at teams who wish to assess, manage, and evaluate individual and team EQ.

By the end of this training, participants will be able to:

• Measure individual EQ to understand how to interact better with their colleagues.
• Understand other people's emotions and behavioral styles to improve relationships with teammates.
• Use emotional intelligence to form a positive and productive work environment.
• Use emotional intelligence to handle change and conflict at work.

The Finance for Non-Finance Managers training is a highly sought-after program designed for professionals seeking a practical understanding of finance. This interactive 1-day training provides a comprehensive overview of key finance areas, supplemented by a course guide-book and numerous worked examples to facilitate learning. Upon completion, participants will receive a course completion certificate.

This instructor-led, live training in Kathmandu (online or onsite) is aimed at stressed individuals who wish to deal with their stress effectively and achieve a calmer, clearer and more energetic state in daily life.

By the end of this training, participants will be able to:

• Understand the two types of stress: distress and eustress.
• Articulate your personal indicators and relievers of stress.
• Create a plan with specific routines to enhance calm, clarity and energy, while minimzing stress accumulated in the day.
• Shift negative emotions and boost positive ones using proven techniques.
• Deal with stress-causing. disempowering beliefs around work, life, and relationships.

This instructor-led, live training in Kathmandu (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to provide practical tools for navigating conflicts, delivering constructive feedback, and maintaining professional authority under pressure. This training is specifically crafted to help professionals bridge the gap between technical expertise and interpersonal influence, ensuring their ideas are not just heard, but understood and acted upon.

By the end of this training, participants will be able to:

• communicates clearly and consistently,
• adapts communication to the recipient,
• handles difficult conversations,
• builds authority through communication,
• effectively conveys complex information.

The Ishikawa Diagram, also known as the fishbone diagram or cause-and-effect diagram, is a tool created by Kaoru Ishikawa. It is used to visually depict the potential causes of a specific event or problem, facilitating the analysis of the factors that might contribute to a particular issue. The diagram resembles the skeleton of a fish, hence the name "fishbone," and is used to identify and organize the causes of an issue systematically. It is particularly useful in product development and quality management processes, where identifying the root causes of problems is crucial. The Ishikawa Diagram helps teams brainstorm and categorize causes, such as methods, machinery, materials, manpower, and environment, to find the root cause of a quality or performance proble​m

Cultural differences can have a significant impact on teamwork. Different cultures may prefer different communication styles, such as direct, indirect, expressive, or more evasive. This may lead to differences in the interpretation of messages. Gestures, tone of voice, and words used can have different meanings in different cultures. Something that is acceptable in one culture may be offensive in another. Different cultures may have different approaches to hierarchy in the workplace. Some cultures may be more hierarchical, where decisions are made by people higher up in the hierarchy. Cultures differ in their approach to working time and deadlines. Some cultures may value punctuality more, while others may be more flexible. Different cultures may have different approaches to conflict. Some cultures may avoid confrontation, while others may prefer open conflict resolution. In some cultures, decisions are made after consultation and team discussions, while in others decisions are made by a single leader. Different cultures have different perceptions and approaches to diversity. It is important to build awareness and respect for cultural differences in the workplace. In teamwork, it is crucial to understand and respect cultural differences. Building an atmosphere of open communication, respect and flexibility in accepting diversity can help manage cultural differences and create an effective work environment. This also opens the door to benefiting from diversity through diverse perspectives and ideas.

Maintaining a high level of productivity in today's successful businesses takes work and continuous learning in a variety of management skills and techniques. To be successful in daily work tasks, knowledge and skills in management techniques must be learned, practiced, and implemented. People in all types of organizations find themselves needing to find more productive methods of planning work and tasks, setting appropriate goals, using good interpersonal skills, and using effective means of making decisions. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.

Objectives

• Use simple frameworks for planning, including allocating and managing priorities, scheduling work, working proactively and reactively and project planning
• Learn leadership techniques to do work planning and establish priorities
• Learn management techniques to plan, establish priorities and set and maintain goals
• Understand and develop the skills necessary to get assigned work completed on time.
• Use basic planning project tools to plan a work strategy
• Set goals and targets effectively and efficiently
• Learn how to establish and maintain task deadlines
• Understand the characteristics of colleagues who assist in our work assignments
• Develop positive interpersonal techniques for better management of our work
• Learn how to plan work balancing the constraints of time, cost, scope and quality
• Understand the role of stakeholders in a project and learn techniques of stakeholder management
• Develop techniques to deal with organizational change, including delegation and empowerment
• Develop communication and human interaction skills with others
• Understand and develop skills necessary to set goals in a strategic and organizational context
• Consider methods of improving decision-making
• Understand how delegation can be used in the setting of goals and planning
• Identify decision-making processes and how they impact on organizations
• Develop the ability to make higher quality decisions as individuals and teams
• Build and maintain effective and efficient planning procedures and processes
• Integrate planning management functions into the overall mission of the organization
• Develop skills for leaders which will raise their capability, skill and morale
• Improve preparedness to deal with task and work contingencies
• Improve performance in setting and completing work objectives
• Allow teams and leaders to better meet challenges of dynamic, constant change
• Establish organizational and personal decision-making capabilities

This workshop is a practical program implementing the principles of coordinating business meetings. Adult learning methodology of learning is used in this program. It is facilitated with interactive exercises and powerful presentations.

Mental Health Facilitator is an international program developed by World Health Organization (WHO) in collaboration with a number of NGOs from all over the world. This program is the first step for information and help, as a first aid kit dedicated to all people who want to learn and recognize the basics of mental and emotional health and provide immediate support.

The instructor-led, live workshop is aimed at people who care for those around and want to be able to really help, understanding the needs of them, at people who wish to apply the principals of mental health to achieve intense personal and professional development and improvement, for deal better with everyday challenges and difficult situations.

By the end of this training, participants will be able to:

• identify mental health problems and make recommendations
• quickly manage difficult life situations with an optimal consumption of resources
• increase the quality of life in the professional and family context
• improve your skills of empathic communication and effective interpersonal relations
• understand stressors and how they can lead to behavioral changes
• recognize problems before they escalate

Format of the course:

• interactive lecture and discussion
• lots of exercises and practice

Course Customization Options:

• to request a customized training for this course, please contact us to arrange

This instructor-led, live training in Kathmandu (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

The training is intended for managers, HR specialists and everyone who is responsible for conducting appraisal interviews with employees.

Thanks to participation in the training Managers:

• appreciate the importance of evaluating employees,
• learn to use the evaluation system to build motivation and commitment,
• will be perceived as fair judges,
• learn to have difficult conversations with employees,
• they will learn what standards of behavior they should present during evaluation interviews,
• learn about their strengths and weaknesses in the field of communication and receive improvement tools,
• will increase the sense of self-confidence in contacts with subordinates and in difficult situations.

Audience

Managers, Team Leaders and staff members who feel that:

• They are attending too many meetings
• Their time is being “stolen” by other people
• They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings
• Follow the standard processes for calling, managing and preparing the output of meetings
• Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Audience:

• Any management or leadership role.
• Project Members Looking to enhance their team skills.
• Any operational leaders looking to enhance their inter-personal skillset.

Overview:

This course is instructor led, delivered by highly experienced human factors specialists who have delivered high quality training to numerous high-risk industries including aviation, nuclear power, oil & gas producers, health care and elite sport. The importance of risk and safety awareness is emphasized throughout the delivery with the use of accident case studies from multiple industries. The course takes the candidate through the basic functions of human cognition and show how this understanding can be crafted into practical tools. This tool set can then be brought into the workplace environment at practical, policy and process level in order to enhance performance, efficiencies and reliability. The course is particularly relevant to companies who are increasingly using new technology. The use of checklists and appropriate application of standard operating procedures is thoroughly explored. There is a particular focus on operational risk and how decision-making performance under situations of pressure. The course culminates with a focus on the human factor characteristics of high performing teams and considers what we can all learn.

By the end of this training, participants will be able to:

• Understand the basic principles of human cognition.
• Apply their understanding to the development of cognitive tools to enhance performance.
• Grasp the key principles required to enhance compliance, reliability and performance.

Format of the Course:

• Instructor led.
• Scenario based presentations, briefings and accident analysis.
• Break out scenario workshops and group presentation.

This course is available for delivery in English only currently

Audience:

• Any management, supervisory or leadership role.
• Team Members Looking to enhance their team skills.
• Any operational leaders looking to enhance their inter-personal skillset.

Overview:

There are misconceptions that Human Factors (HF) is a discipline which is only applicable to safety critical industries like aviation, medicine and the oil & gas sectors. In fact, there are tangible benefits to investing in HF beyond improving safety.

Improved Operational Efficiency: Giving a team the tools to allow them to manage workload, problem solve and make effective decisions equips them with the ability to handle work-related difficulties without the need for higher level intervention. Regardless of the setting, front line team members are able to handle complex, dynamic situations.

Enhanced Employee Engagement and Brand Reputation: Empowering team members to manage work situations increases employee engagement and improves customer interactions. An organisation that can demonstrate a commitment to improve and invest in its staff will reap the benefits of increased job satisfaction.

Reduced Absenteeism, Increased Retention: Time off work due to stress and fatigue can be partly addressed through HF training. But workplace morale is undoubtedly going to affect individual stress levels. Investment in a combination of stress & fatigue management training and introducing peer support programmes demonstrates a commitment to employee well-being that Deloitte suggests will result in a 500% return in reduced absenteeism and improved retention.

In summary, the same skills that help pilots, surgeons and oil rig drillers can be applied far more frequently to benefit an organisation beyond safety.

By the end of this training, participants will be able to:

• Understand the basic principles of human cognition.
• Apply their understanding to the development of cognitive tools to enhance performance.
• Demonstrate knowledge of the key principles required to enhance compliance, reliability and performance.

Format of the Course:

• Instructor led.
• Scenario based presentations, briefings and accident analysis.
• Break out scenario workshops and group presentation.

This course is available for delivery in English only currently

Audience:

• All Management Roles.
• Accountable Managers, Safety or Risk Post Holders.
• Experienced Managers looking to elevate their risk & safety management skills.

Overview:

This course explores the primary influences on decision-making under pressure. Nothing piles on the pressure quite like a crisis and this course aims to provide civil servants with the tools that they need to analyse the situation and make good decisions in times of uncertainty.
The course adopts a holistic approach to manage complex systems. The current global pandemic has accelerated change in many areas of strategy and this course utilises proven tools to enable civil servants to make good decisions whilst under pressure. In addition, we will consider how to effectively mitigate emergent threats be they physical or digital. The course has a number of high-profile case studies from various industries which are analysed and discussed collectively and presented from various perspectives by the delegates.
Assessment techniques will be explored and applied to real world scenarios. Delegates will evaluate crises and decide what course of action is best given the limited information available. The course provides the delegates with the confidence to directly engage with risk-based decisions within a complex operating environment.
The course ties into the Better Business Case methodology. The Better Business Case is the UK government’s best practice approach to enable civil servants to develop spending proposals and make effective business decisions.

By the end of this training, participants will be able to:

• Understand the nature of complex systems and how to manage within them.
• Identify strategies to mitigate the impact of new technologies on risk strategies.
• Enhance the resilience of their risk management system.

Format of the Course:

• Facilitated and group discussion.
• Scenario based presentations, briefings and case study analysis.
• Break out scenario workshops and group presentation.

Audience:

• Managers and Trainers in all roles.
• Leaders with limited public speaking experience.
• Employees who aspire to senior leadership roles.

Overview:

This course addresses what for some is the most challenging aspect of their professional lives. Whilst some individuals thrive in the attention that is afforded them in the spotlight of mass attention others see the experience as terrifying. The course uses many of the techniques used by professional speakers across industry, the military and elite sport. The candidates will hear real life examples of how people have overcome their inhibitions to become accomplished public speakers. The reasons behind some people’s inhibitions are complex and highly personalised; this course achieves its remarkable success by allowing individuals to express their own style rather than trying to impose a set or standard approach. Some of the world’s most engaging and accomplished speakers break many conventions of public speaking yet achieve their aims by being true to their own style and approach. The course is intense, engaging and fun. It will allow candidates to express themselves and enhance their self confidence in a safe learning environment.

By the end of this training, participants will be able to:

• Understand how public speaking can be used as a powerful business advantage.
• Apply the techniques from the course into short, simple and powerful vignettes.
• Discuss and share individual techniques and tips.
• Give constructive feedback to themselves and their colleagues performance.

Format of the Course:

• Instructor led.
• Varied presentations, briefings and group exercises.
• Break out scenario workshops, individual and group presentations.

The aim of the training will be to review and improve the competencies necessary to achieve business goals, both in terms of individual and team work, especially through the participants' acquisition of skills such as: - Building an effective style of communicating with others - Practical diagnosis of communication barriers and techniques for actively preventing their occurrence - The ability to effectively exert influence and persuasion - Changing one's own attitudes and modeling constructive behavior (e.g. assertive attitude).

This instructor-led, live training (online or onsite) is aimed at professionals who wish to understand stress dynamics, learn practical strategies to manage stress, and implement techniques to enhance well-being in the workplace.

By the end of this training, participants will be able to:

• Identify personal and workplace stressors.
• Distinguish between productive and negative stress.
• Apply practical techniques to reduce and manage stress.
• Develop resilience through empowerment exercises.

This course is suitable for all levels of employee whose working patterns and processes would be improved with time management knowledge and some relevant time management tools.

This also applies to team leaders and managers who are responsible for setting tasks and deadlines for a group of employees, enabling them to prioritise and set achievable deadlines.

This 1-1 live training (online) in Kathmandu is aimed at everyone who wish to get more structure and productivity in their job.

By the end of this training, participants will be able to:

• Get more in life.
• Control their time.
• Get their focus back.
• Plan their week effectively.
• Know how to deal with stress.

We often think we need to learn a new process, tip or trick in order to impress someone, get promoted or produce excellence. However, usually we need to change our beliefs. Our beliefs are chronic thoughts that we think often that then subconsciously restrict and control how we act.

This short course shows how to hack your behaviours by jumping to the belief part of the cycle not the behaviour part - that will naturally follow.

We mistakenly believe - we act a certain way (do), which gives us these great results (get) and then we gain the ability to 'be' this new person (be.) However, the reality is we need to become the person fist - adopt the standards and worldview/beliefs of that person and then our behaviours (actions) will naturally fall in line and the improved results will follow.